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Liz Dance is a seasoned professional with diverse experience in various roles centered around advocacy, business improvement, customer service, and education. Currently serving as a Key Account Manager at Mercury NZ since April 2020, Liz has previously held positions such as Student Advocacy & Appeals Officer at Manukau Institute of Technology and Business Improvement and Quality Specialist at Metrix Limited. Liz's educational background includes a Master of Philosophy (M.Phil.) in Law from The University of Manchester and a Bachelor of Laws (LLB) from the University of Leicester, complemented by certifications in education and health care ethics. Throughout Liz's career, a consistent focus on enhancing processes, supporting students, and delivering quality service has been evident.