Mike Rankin, MBA, ITIL, currently serves as the Sr. Manager of IT Service Delivery at Mercury Insurance Group, a position held since July 2011. Prior experience includes roles such as Sr. Manager of Service Delivery at Experian Consumer Direct, AVP of Network Operations at American Home Mortgage Servicing Inc., and Director of IT Operations at Option One Mortgage. Mike's career began in 1985 as a Network Engineer at Home Savings of America and includes various managerial positions in network operations and engineering. Education includes an MBA in Global Management from the University of Redlands and a Certificate in Organizational Leadership & Communication from UC Irvine.
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