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Phuong Dinh is an experienced IT Business Analyst currently employed at Manulife Vietnam since February 2023, following a similar role at FPT Software from October 2021 to February 2023. At FPT Software, Phuong Dinh developed an insurance app module aimed at enhancing customer health and happiness, managed the launch of new product lines, and successfully led a process re-engineering project that significantly improved communication among departments. Prior experience includes a role as a Business Consultant at AWING TECHNOLOGIES & MEDIA JSC., where Phuong Dinh contributed to a substantial revenue increase through data analysis and strategic presentations. Leadership skills were demonstrated as President of the ACTION Club at Foreign Trade University, managing member activities to enhance personal competencies. Phuong Dinh holds a Bachelor's degree in International Business from Foreign Trade University, with technical proficiencies in Agile development, Jira, Confluence, and SQL server.