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Faye M. has held various roles in customer support and learning and development in companies such as Mercury, Wave HQ, and Unicorn Training Group. With a background in digital communication and multimedia, Faye has demonstrated expertise in empowering teams through goal setting and individual growth. Their educational background includes A-Levels in Film/Cinema/Video Studies, English Literature, Creative Writing, and History, as well as a Bachelor of Technology in Digital Communication and Media/Multimedia.