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Max Neutra began their work experience as an Artist in 2007 at Planet Earth. In 2018, they joined Meow Wolf as a Narrative Designer, Concept Developer, and Artist. Later, in 2020, they transitioned to the role of Experience Designer, where they supported the Story Experience team in conceptualizing, visualizing, and designing participant experiences. Max was responsible for contributing to creative strategy, play-testing implementation, experience design research, and strategic refinement.

Max Neutra attended the Expression Center for New Media from 1999 to 2000, where they studied Sound Arts. Max has also obtained additional certifications in "Supporting Allyship and Anti-Racism at Work" and "Unconscious Bias" from LinkedIn in January 2023.