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Paola Mejia is a senior service designer at Propelland. Paola previously worked as a design innovation and service design graduate at Glasgow School of Art from September 2014 to September 2015.

As a service designer, Paola focuses on creating meaningful and memorable customer experiences. Paola is experienced in working with stakeholders and end-users throughout the design process to create services that are efficient and meet the needs of both consumers and service providers.

Paola’s work at GSA emphasized the social value of service design and its importance in the modern world. With the ubiquity of digital information, Paola’s skills as a service designer are vital to the evolution of service providers and the quality of experience for service users.

Paola Mejia has a MDes in Design Innovation and Service Design from The Glasgow School of Art, an Especialista en Gerencia de Mercadeo from Pontificia Universidad Javeriana, and a DISEÑO INDUSTRIAL from Pontificia Universidad Javeriana. Paola also has a Bachiller Académico from Colegio Santa Francisca Romana. Paola has certification from HEC Paris in Business Model Innovation, and certification from edX in edX Verified Certificate for Liderando el Desarrollo Sostenible de las Ciudades.