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Connor Bilboe is a skilled Customer Success Manager at Xplor Technologies, responsible for managing over 50 accounts, ensuring customer retention, and fostering relationships with stakeholders since March 2022. Prior to this role, Connor served as an Editorial Assistant at Sifted, where a focus on sustainability resulted in the successful launch of a newsletter with over 8,000 subscribers. Experience in customer service roles at PizzaExpress and ASK Italian honed communication and time management skills. Additional journalism experience includes contributions as a Journalist at the St. Gallen Symposium and as a Correspondent for Silicon Allee, emphasizing expertise in content creation and networking within the tech startup community. Connor holds a Bachelor of Arts in English and Journalism from Coventry University and a Master's in Convergent Journalism from HMKW University.