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Christiane Ylaya's work experience includes serving as the Global Head of Helpdesk for MEGA The Privacy Company since November 2022. Prior to that role, they were a Helpdesk Team Leader at the same company from February 2021 to November 2022. From September 2018 to February 2021, they worked as a Help Desk Technician for MEGA The Privacy Company. Before joining MEGA, Christiane worked as an Information Management Specialist at Atos from December 2015 to August 2018. Christiane also had a role as an Applications Operations Assistant (Student Intern) at 2degrees Mobile from January 2015 to July 2015. Christiane's earliest work experience was as an IT Support Intern at the Land Registration Authority - Philippines from November 2013 to March 2014.

Christiane Ylaya completed their Bachelor of Science (B.S.) degree in Information Technology from Bulacan State University, where they studied from 2010 to 2014. Christiane'seducation then continued at the Cornell Institute of Business and Technology, where they earned a Diploma in Computer Software Development with a focus on Mobile Application Development, from 2014 to 2015.