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Jennifer Horowitz is a seasoned professional with extensive experience in customer success and sales management within the healthcare and technology sectors. Currently serving as a Customer Success Manager at MediSpend since August 2022, Jennifer previously held the position of Hospital and Patient Services Manager at Fresenius Medical Care North America, where responsibilities included driving revenue and improving patient outcomes across multiple hospital systems. Prior roles include Regional Solution Consultant for Wolters Kluwer Tax & Accounting US, managing sales processes for CPA firms, and Senior Sales Representative at Cengage Learning, with a focus on software and textbook sales in higher education. Jennifer began their career at BMEGateway as an Associate Account Executive, successfully expanding the company's market presence. Jennifer holds a BA in Psychology and Communication from the University of Massachusetts Amherst.