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Mercy joined Medic as a Field Support Associate based in Siaya County, Kenya. She previously worked with the Kenya Red Cross Society as an Emergency Operation Centre Officer, and she later supported a research study by the Moi University on maternal and neonatal health care. Since then she developed an interest in community health care services.

Mercy holds a diploma in Social Work and Social Development from the University of Nairobi. She spends her free time traveling and enjoying nature.