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Tami Salmi is an experienced professional in the field of research services and customer experience, currently serving as Senior Director of Research Services at Medallia since July 2019, with previous roles as Group Director of CX Advisory, Principal CX Advisor, and Embedded Expert at the same company. Prior to Medallia, Tami held the position of Senior Director at MarketVision Research, Inc. and served as Senior Director of Strategic Market Research and Director of Strategic Market Research at Double Helix. Additional experience includes roles as Qualitative Research Director and Research Manager at Denovo Research LLC, Project Director at Kantar Health, and Senior Research Analyst at TNS Healthcare. Tami Salmi holds a Bachelor of Arts in Sociology and Anthropology from The Johns Hopkins University, obtained between 2003 and 2007.