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Emma Joy Franza has a diverse work experience, starting with their current role as a Paid Social Manager at McKinney since July 2023. Before that, they worked at Wpromote as a Manager from January 2022 to January 2023. Prior to that, they were a Social Media Strategist at PHD from May 2021 to December 2021.

Earlier in their career, Emma worked at Media Assembly, first as a Social Strategist from November 2020 to April 2021, and then as a Social Specialist from September 2019 to November 2020. Emma Joy also gained experience as a College Aide at the New York City Department of Transportation from May 2018 to May 2019.

Emma's earliest work experience includes roles at Fordham University, where they served as a Resident Assistant from August 2017 to May 2019 and an IT Customer Care Agent from October 2016 to May 2018.

Emma Joy Franza attended Fordham University from 2015 to 2019, where they earned a Bachelor's degree in Communication and Media Studies. Emma Joy also holds additional certifications, including the Snapchat Advertising Essentials from Snap Inc., obtained in January 2021, and the Facebook Certified Media Buying Professional from Facebook, obtained in November 2020.