Bilal Munam has a diverse work experience in the field of IT support. Bilal is currently serving as the IT Support Analyst Lead at Maximus Gulf since November 2021. Prior to this, they worked at JAMJOOMPHARMA from 2011 to 2021, holding roles such as Executive IT Support, Jr. Executive - Desktop Support, and Senior Technician. Bilal also worked at ACS as an IT Support Engineer from 2010 to 2011, and at AL-Nabeel for Computers as a Computer Technician from 2006 to 2010. Bilal'searliest work experience was at Skyway Computers & Technology, where they worked as a Salesman and Help Desk Support from 2004 to 2006.
Bilal Munam completed a Diploma in Computer Science from the Pakistan Institute of Technical Sciences in 2007-2008. In addition, they obtained several certifications, including MCSA: Windows Server 2016 from Microsoft in 2021, macOS for IT Administrators from LinkedIn in 2020, and CompTIA A+ from Cybrary in 2019. Bilal also received other certifications related to IT administration, communication skills, team development, time management, and hardware and software.
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