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Silvana de Santis has a diverse work experience spanning over several years. Silvana'smost recent role is as the Chief Product Officer at Matcha, starting in December 2022. Prior to that, they worked as a Staff Member at FrenchCPO since November 2020. From September 2020 to November 2022, they served as the Head of Product at Hyperlex Software. Before that, they held the position of Lead Product Manager Artificial Intelligence at Kering from February 2020 to September 2020.

From May 2016 to February 2020, Silvana worked as the Lead Product Manager B2B at TheFork, a TripAdvisor company. Silvana also has experience working at Nuance Communications as a Sr Product Manager focusing on Biometrics & Voice Recognition from January 2013 to May 2016.

Earlier in their career, Silvana worked at VirtuOz as a Product Owner specializing in Artificial Intelligence from January 2009 to January 2013. Silvana also served as a Project Manager at VirtuOz from April 2007 to January 2009. Additionally, they worked at Buongiorno as a Marketing and Community Manager Assistant, specifically for the Italian market, from April 2005 to September 2005.

Silvana de Santis obtained a Bachelor's degree in Communication and Semiotics Studies from Alma Mater Studiorum – Università di Bologna, starting in 2001 and completing their studies in 2004. Silvana then pursued a Master's degree in Cognitive and Semiotics Studies from Université Panthéon Assas (Paris II), starting in 2004 and finishing in 2006. In addition, they obtained a certification as a Product Owner from Scrum Alliance in January 2013.