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Gurpreet Singh is an accomplished Customer Success Manager at Maropost since February 2017, known for managing a portfolio of Tier 1 strategic accounts with a notable 98% gross retention rate and 110% net retention rate. Previously, Gurpreet served as Director of Sales and Customer Service at BRIDGING HEALTHCARE LIMITED, where annual sales targets were consistently exceeded through strategic planning and relationship building. An experienced entrepreneur, Gurpreet owned and operated Tek4Hire, a technical support contact center, and has held various positions at IBM Global Process Services, Agilyst Consulting, Dell, Convergys, Serwizol, and Competent Synergies, accumulating a wealth of expertise in customer support and technical management. Gurpreet holds a Bachelor of Commerce degree from Panjab University, Chandigarh.