ÂÜÀòÂÒÂ×

Michela Rossini is an experienced professional in customer success and operations management with a strong background in technical support and project coordination. Currently serving as a Sr. Customer Success Manager at Mapp Digital since September 2016, Michela provides exceptional support to customers, facilitating seamless onboarding and collaboration across various internal teams. Prior to this role, Michela was the Operations Director at both Teradata | Marketing Applications Italia and eCircle AG, where responsibilities included managing support issues, overseeing technical solutions, coordinating project management teams, and developing email marketing strategies. With extensive experience in integrations and customer support processes, Michela has consistently focused on delivering high-quality technical assistance and improving email deliverability.