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Paula Flores Pinel is an experienced customer service professional with a diverse background spanning various sectors. Currently serving as a Customer Service International representative at Magicbox since June 2021, responsibilities include managing B2B orders for clients in Greece, Ukraine, and the UK, as well as coordinating logistics and ensuring customer satisfaction. Previous roles encompass bilingual customer service representation at Mars, providing support and order management, and customer service representative positions at Herbalife and other companies where interactions focused on order processing and issue resolution. Additional experience includes administrative tasks across multiple departments at Ruybesa and managing insurance claims at BELCASA ASISTENCIA, showcasing a strong foundation in customer relations and operational coordination. Paula holds a Bachelor's degree in International Marketing and Commerce from the Center of International Studies.