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Thomas Silberbauer has a strong background in process and workflow optimization with a focus on IT implementation. Thomas has experience in contract negotiations with customers and suppliers to increase efficiency and shape service workflow. Thomas has also led international teams and worked on calculating maintenance costs for offers, participated in negotiations with customers and suppliers, and provided technical sales support. Their expertise extends to project management, reliability, availability analysis, and configuration management. Thomas has also been involved in customer service, technical clarifications, and sales support. With a degree in Automatisierungstechnik, Thomas has a solid foundation in engineering and a successful track record in various managerial roles.