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Romina Fonseca Allegretti is a seasoned professional with extensive experience in customer experience and insights management, currently serving as Customer & Sales Insights Manager at A.P. Moller - Maersk since July 2021. Prior to this, Romina held roles such as Global Head of Customer Experience B2B/B2C at ViaBill, where a scalable support system and digital onboarding program were established across multiple cities. Experience also includes serving as Head of Partner Onboarding and Support at Coinify, overseeing tech integration, compliance, and external communications for client relations. Earlier career highlights include a customer service interpreter role at CTS LanguageLink and client management at CONICET, focusing on key account management and process automation. Romina's educational background includes a degree in Linguistics and Communications from Universidad Nacional de Córdoba.