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Giovanna Rossi is an experienced professional in customer success and management, currently serving as the Manager of Customer Success at Descartes MacroPointâ„¢ since May 2021, after holding the position of Senior Customer Success Manager. Prior experience includes various roles at Transportation Impact, LLC from October 2016 to May 2021, where Rossi advanced from Senior Freight Services Associate to Account Supervisor. Additional experience includes a tenure as a real estate agent at Bluewater Real Estate, management roles at Enterprise Rent-A-Car and Ross Stores, and early career experience as an Assistant Manager at Kmart Corporation. Giovanna Rossi holds a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from James Madison University, earned from 2000 to 2005.