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Mohammad Alsayyed possesses extensive experience in technical support and IT operations, currently serving as a Technical Support Level 1 at Lyve Global since February 2021, where responsibilities include troubleshooting client issues and understanding account configurations. Prior to this role, Mohammad worked as an IT Operator & Support at CUBIC MIDDLE EAST INC from February 2016 to March 2020, focusing on hardware installation and system maintenance. Earlier experience includes a position as a Technical Support Agent at Zain Jordan, providing customer support for internet services, and as a Quality Assurance tester at Delta Informática. Educational qualifications include a Bachelor's degree in Computer and Information Systems Security/Information Assurance from Hashimate University and a secondary certificate in IT from Hitten School.