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Freda Teng is a seasoned professional with extensive experience in customer service and sales within the aviation industry. Since August 2019, Freda has served as a Customer Service Manager at Lufthansa Technik Component Services, managing relationships with major clients such as China Airlines and Tiger Airlines. Key responsibilities include anticipating customer needs, resolving supply chain issues, and driving sales growth. Previously, Freda held roles in China Airlines as a Flight Attendant and in marketing as an Account Supervisor and Account Executive, working with clients like CTBC and HTC. Freda holds a Bachelor's degree in Computer Science and certifications in English and Full Stack Web Development.