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Nancy Mulela is an experienced finance professional with a strong background in payments accounting and credit control. At Booking.com, Nancy served as Payments Accountant for Europe, the Middle East, and Africa, and later as Payments by Booking Specialist in Sub Sahara Africa, where responsibilities included onboarding a specialist team and achieving high sign up rates. Prior roles included Credit Controller/Portfolio Manager for East and Southern Africa, where Nancy coordinated credit operations and mitigated risks through partner engagement. Previous experience includes Administrative and Finance Assistant at Horizontal Conveyors Limited and Client Relations and Credit Control Officer at Pathologists Lancet Kenya. Educational qualifications include a Bachelor of Science in Applied Accounting from Oxford Brookes University and completed ACCA training at Strathmore University.