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Rimer Batayen, LPT, CLSSYB, currently serves as the Training and Quality Manager at LTVplus, focusing on developing and overseeing training programs to enhance employee proficiency. With a strong background in training and quality management, Rimer has also held positions as a Training Manager at LTVplus and a Training and Quality Consultant at ORN Tripfactory Philippines, where significant growth in agent adoption and sales was achieved. Previous experiences include roles in sales training, quality assurance, and customer service across various organizations, including Hopper and Via.com. Rimer holds a Master's degree in Education from Philippine Normal University and a Bachelor's degree in Secondary Education.