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James Castillo's work experience includes their current role as the Head of Public Client & Exchange Marketing at LTSE, starting in September 2022. Before this, they worked at TIAA as a Sr. Director from April 2010 to September 2022, where they played a key role in launching the company's new brand. Prior to TIAA, they served as the Director of Institutional Marketing at MetLife from 2006 to March 2010, driving successful advertising and digital initiatives. James also held the position of Marketing Director at Sullivan in 2005 and Vice President of Marketing at Chase from 2000 to 2005. James started their career at Fidelity Investments as a Product Manager from 1993 to 1998.

James Castillo attended Trinity University from 1989 to 1992. No degree or field of study was specified.