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Lily Cohen has a diverse background in the hospitality industry. Lily currently holds the position of Director of Group Sales at Lotte New York Palace, which they began in September 2021. Prior to this, they worked at NYC & Company as a Sales Manager for International MICE Convention Development, where they focused on driving group business into New York City. Lily also worked as a Sales Manager for Convention Development at NYC & Company from November 2019 to August 2020. Earlier in their career, Lily held roles such as Group Sales Manager and Diplomatic Sales Coordinator at Lotte New York Palace and Guest Services Manager at Waldorf Astoria New York. Lily has also worked at Boston Harbor Hotel as a Front Desk Supervisor, at Eastern Standard Boston as a Human Resources Intern, and at Four Seasons Hotels and Resorts as a Rooms Division Intern.

Lily Cohen's education history includes attending Boston University, although the specific time frame, degree name, and field of study are not provided. In terms of additional certifications, Lily became ServSafe Certified in May 2014 and also obtained a Licensed Bartender certification in February 2014.