ÂÜÀòÂÒÂ×

Suzanne Sullivan is an accomplished professional with over 20 years of experience in customer service and complaint management. Currently serving as the Billing Resolution Team Manager at Loop Customer Management since 2020, Suzanne previously held positions as Complaints Manager at Yorkshire Building Society, Customer Relations Team Leader at Direct Line Group, and Customer Care Negotiator at Mamas & Papas. Additional roles include Claims Negotiator at The Fleet Management Group and Travel Consultant at Travel World Travel Consultancy. Suzanne holds an NVQ Level 3 in Customer Service Management from Huddersfield Technical College and an NVQ Level 2 in Tourism and Travel Services Management from Halifax Calderdale College. Furthermore, Suzanne completed 8 GCSEs at Holmfirth High School.