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Shannon Patterson has a diverse work experience spanning over two decades. Most recently, they have worked as the Interim Human Resources Director and Executive Administrator at Long John Silver's, LLC. Prior to that, they served as the Executive Assistant to the Chief Executive Officer and Office Manager at DPL Financial Partners. Shannon also has a significant tenure at Papa John's International, where they held roles such as Executive Project Administrator, Executive Assistant to the President & CEO, and Executive Assistant, as well as being involved in Human Resources projects. Earlier in their career, Shannon worked as an Office Manager at Glenn Patterson Painting Company, where they were responsible for various administrative tasks and customer inquiries. They also served as the Executive Assistant & Project Specialist at the National Center for Family Literacy, managing the organization's annual conference. Overall, Shannon's work experience showcases their expertise in executive support, administration, and project management.

Shannon Patterson attended Whitfield from 1984 to 1996. Shannon then pursued a B.A degree in Psychology and Communications from Western Kentucky University, completing their studies from 1996 to 2000.