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Heather Carroll is a Volunteer Development Manager at London's Air Ambulance Charity. Prior to this, Heather worked as a Volunteer Manager at the British Heart Foundation, where Heather played a key role in strategic development, recruitment, and management of community fundraising groups and volunteers. Heather also has experience in student engagement projects at Kingston University and London School of Economics Students' Union. With a background in event management, administration, and customer service, Heather brings a diverse skill set to their role.