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Chiamaka Okeke is an experienced operations professional with a robust background in IT operations and support. Currently serving as an Operations Administrator at SOTI and volunteering at London Food Bank, Chiamaka previously held roles such as Operations Lead at Kippa, IT Operations and Application Management at Allianz Nigeria Insurance Ltd, User Technical Support at Uni Technology, and Operations Support at SME's Media. With a Higher National Diploma in Computer Science from Moshood Abiola Polytechnic, Chiamaka has developed expertise in process flow development, application management, troubleshooting, and user support, coupled with a commitment to ensuring compliance and effective communication with stakeholders.