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Gordon Brown has extensive experience in technical writing and solution architecture. Gordon has worked with companies such as Logix ITS Group, Nexsan, CN, Systematix, and Nuance Communications. Gordon has a background in journalism and English literature, holding diplomas and degrees from McGill University, Algonquin College of Applied Arts and Technology, and the University of Ottawa. Their expertise lies in documenting various technologies, managing documentation projects, and mentoring new writers.