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Nick Smith is a Technology Analyst I at Logan Aluminum since June 2023, following a role as Help Desk Technician Advanced at Med Center Health from September 2021 to June 2023. In the help desk position, Nick provided quality user service and support, employing critical-thinking skills to resolve IT issues while collaborating with team members. Prior experience at UPS from September 2018 to September 2021 involved serving as a Package Handler, where Nick facilitated efficient service, maintained positive relationships with colleagues, and completed complex tasks under pressure. Nick holds a Bachelor of Science degree in Computer and Information Sciences and Support Services from Western Kentucky University, earned in May 2022.