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Bill R. is a seasoned telecommunications professional with extensive experience in architecture, engineering, and operations. Currently serving as Director of Telecommunications Architecture, Engineering & Operations at loanDepot since August 2021, Bill R. has led significant migrations to cloud-based telephony solutions and implemented systems that enhance operational efficiency. Previous roles include Director of Telecommunications Architecture & Engineering at Accenture and Principal Architect with AT&T for Microsoft, where Bill R. was involved in high-level design and integration for major contact center deployments. Bill R.'s educational background includes a BA student status in International Business at Franklin University and numerous certifications in project management, Agile & Scrum training, and telecommunications.