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Genny Montejo is a Product Support Specialist at LiveRez Vacation Rental Software since April 2022, bringing extensive experience in technical support and customer service from previous roles at Concentrix and ResultsCX. At Concentrix, Genny served as a Technical Support Specialist and Customer Service Representative, effectively troubleshooting software and network issues while maintaining detailed records and building strong relationships with customers. Prior experience at ResultsCX focused on first-call resolution of service issues and trend analysis in service problems. Genny holds a Bachelor of Business Administration in Marketing/Marketing Management from Cebu Institute of Technology and pursued studies in Computer Engineering at the University of Cebu.