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Gregory McKinley is a seasoned professional in talent acquisition with extensive experience in the customer service sector. Currently serving as the Senior Specialist of Talent Acquisition at Liveops, Inc. since October 2017, McKinley plays a pivotal role in sourcing and onboarding talent for a virtual contact center utilizing the VirtualFlex platform. Prior to this position, McKinley worked at Convergys in a similar role for over 12 years, focusing on candidate sourcing and hiring for call center positions. McKinley's career began at eTelecare Global Solutions, where responsibilities included coaching new hires and assisting customers with warranty exchanges, following earlier roles as a Sales Associate at Puma and a ticket taker at Summerfest. McKinley holds a Bachelor's Degree in Animation from Collins College, acquired between 2002 and 2005.