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Jay Guo has worked in a variety of roles since 2015. Jay started as a Food and Beverage Attendant at Manly Wharf Bar. Jay then moved up to become a Supervisor and then Manager. In 2021, they joined Commonwealth Bank as a Group Operations Team Member and then moved to Sinaloa Sydney as an Operations Manager. In 2022, they joined Liven as Head of Onboarding & Support, and then moved to become Operations Manager and Operations Coordinator.

Jay Guo attended Northern Beaches Christian School from 2008 to 2013, where they obtained their Higher School Certificate. Jay then attended Macquarie University from 2013 to 2017, where they earned their Bachelor's degree in Business/Commerce, General. Finally, from 2019 to 2020, Jay Guo attended the University of Sydney, where they earned their Master of Management in Business Administration and Management, General.