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Amy Kelman has a strong background in customer experience and success. Amy is currently the VP of Customer Experience at Lively, Inc., where they lead a team focused on optimizing healthcare spending and maximizing savings. Prior to their current role, Amy was the Chief Customer Officer at Traackr, where they managed customer growth and retention for an influencer marketing application. Amy also worked at Zendesk as the VP of Customer Success, where they built the Customer Experience organization from the ground up. Amy has a proven track record of establishing and growing customer success teams, as demonstrated during their time at Hearsay Social and Lithium Technologies. Amy began their career at BEA Systems, where they held various leadership positions overseeing strategy, operations, and professional services. Amy's experience also includes roles at Plumtree Software, a developer of corporate portal and collaboration software. Overall, Amy Kelman has accumulated a wealth of experience in customer experience and success, with a focus on driving growth and delivering customer satisfaction.

Amy Kelman attended the University of Virginia and obtained a BA and an M.Ed. degree. No specific field of study is provided, and the start and end years of their education are not mentioned.