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Hashim Gulzar has over 8 years of experience in the customer service and business development industry. Hashim began their career in 2012 as a Project Manager at Sage. In 2016, they joined LiveAdmins LLC as a Business Development Manager, where they were responsible for reaching out to companies in the Middle East and helping them upgrade their online customer base. In 2017, they joined CustomerService.ae as a PR Associate and Marketing Intern.

Hashim Gulzar has an Associate's degree in Digital Marketing from Learners Point Academy, which they obtained in 2017. Hashim also has a Bachelor of Business Administration - BBA in Marketing & Media from the American University of Sharjah, which they obtained between 2011 and 2015.