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Ashley Vos is an experienced customer care professional currently serving as a Customer Care Representative at Little Spoon, where significant achievements include maintaining an industry-standard CSAT rating and enhancing customer loyalty through expert negotiation and troubleshooting skills. Previously, Ashley coordinated a successful online auction for the UW Haring Center, raising $550k during the pandemic while managing donor relationships and ensuring compliance with permitting regulations. Ashley also held the role of Operations Manager at Seattle Custom Cabinets, establishing customer care policies and fostering innovation to address client challenges through effective communication and relationship-building. Proficient in various software applications, Ashley combines strong organizational skills with a commitment to exceptional service delivery.