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Sherif Farghaly, MBA is a highly experienced customer service professional with a background in call center management, complaints handling, and customer care. With roles ranging from Customer Care Assistant Manager to Customer Experience & Care Manager, Sherif has demonstrated a strong ability to manage customer service activities, uphold service standards, and ensure customer satisfaction. In addition, Sherif has a Bachelor's degree in Commerce and recently completed a Master of Business Administration (MBA) with a focus on Marketing.