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Susan Graham currently serves as Market Segment Manager at Liquibox, with a tenure beginning in September 2016, and is a member of the IBDEA Membership Committee since 2019. Previously, Susan held several positions at MWV from February 2007 to September 2016, including National Account Manager, Internal Sales, and Inventory Analyst, where responsibilities included managing Vendor Managed Programs for major Office Products accounts and leading internal audits to maintain ISO certification. Additional notable roles included Account Representative II, overseeing significant food service accounts, and participation in a major warehouse system conversion project. Susan holds a Bachelor of Applied Science in Communication from Radford University.