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Francesco Ciardo has a strong background in network operations and technical support. Francesco currently works at OpNet SpA, where they monitor transmission networks for malfunctions and performance issues. Francesco also handles second-level technical tickets and coordinates specialized technicians for on-site interventions. Prior to this, Ciardo worked at Linkem for six years. In this role, they were responsible for network monitoring, anomaly reporting, and remote support. Francesco also managed second-level technical tickets and analyzed network issues based on reports from field representatives. Earlier in their career, Ciardo worked as a Help Desk Technician at both first and second level, providing technical support and monitoring LTE networks. Overall, Ciardo's work experience demonstrates their expertise in network operations, troubleshooting, and customer support.

Francesco Ciardo attended the Istituto Tecnico Industriale Statale Antonio Pacinotti from 2010 to 2015, where they studied Reti di sistemi informatici e telecomunicazioni, with a focus on Informatica. Additionally, they obtained additional certifications such as Cisco - IT Essentials: PC Hardware and Software from Cisco, and Trinity GESE Grade 6 - livello QCER B1.2 from Trinity College London. No specific information is available regarding the months or years when these certifications were obtained.