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Jackson Smith has a work experience of 9 years. Jackson started their career in 2013 as a GIS Analyst (contract) at PPL Electric Utilities. In 2015, they worked as a Support Technician at the County of Chester. Then, in 2016, they joined Robert Half Technology as an IT Consultant before moving to the County of Chester as a Service Analyst. In 2019, they became a Network Administrator at the same company. Most recently, in 2022, they started working as an Operations Engineer at Lincoln Investment.

Jackson Smith obtained a Bachelor's degree in Political Science and Government from West Chester University of Pennsylvania, which they attended from 2009 to 2013. In November 2018, they also obtained the Google IT Support Professional Certificate Specialization.