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Sophie Bower is an experienced professional with a diverse background in customer service and the automotive industry. Currently serving as a Customer Service Specialist at Lil' Drug Store Products since August 2022, Bower previously held positions such as Automotive Claims Specialist/Peer Coach at Toyota North America and Warranty Administrator at Billion Auto Group. Earlier experience includes roles as a Service Advisor at Billion Automotive, Part Time Sales Associate at Tradehome Shoes, and Technician at Iowa City Saab. Bower's educational background includes a Bachelor of Arts in Interdepartmental Studies - Business from the University of Iowa and an Associate of Arts and Sciences in Automobile Mechanics from Kirkwood Community College.