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Patrick Lam is an experienced professional in the fields of technical training, community management, and digital development. Currently serving as a Senior Global Customer Community Manager at Optimizely, Patrick also holds the title of Professor in Interactive Media Management at Centennial College, focusing on web development and digital project assessment. Previous roles include Solutions Delivery Manager at Arterra Wines Canada, Technical Director at Wunderman Thompson and JWT, and significant positions in digital development at 6 Degrees Integrated Communications and Draftfcb. Patrick's early career includes web application development at the University of Toronto and tutoring at Seneca College. Patrick earned a diploma in Computer Programming and Analysis from Seneca Polytechnic.