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Ian S. has a wealth of experience in the field of customer relations and business development. Ian began their career in 2012 at eMobile Telecom as a Project and Quality Assurance Manager. In 2017, they joined Lightico as a CRM Contact Manager and Senior Business Development Representative. In this role, they were responsible for helping to develop and promote Lightico's revolutionary mobile customer communication platform.

Ian S. attended Keller Graduate School of Management of DeVry University from 2009 to 2011. Ian has also obtained various certifications from institutions such as Trailhead, ZoomInfo, Chili Piper, Gong, and HubSpot Academy. These certifications include Lightning Experience Reports & Dashboards Specialist, ZoomInfo Certification for Operations, Handoff Admin Certificate, Program Manager Launch Certification, Form Concierge Admin Certificate, HubSpot Reporting, Inbound Marketing, Inbound Marketing Optimization, and Revenue Operations.