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Kelly Litzenberger is an experienced technical writer specializing in documentation for various industries, including healthcare and digital media. Currently serving as a Technical Documentation Specialist at Libsyn, Kelly manages the Knowledge Base and handles product announcements and in-app content. Prior experience includes a role as a Senior Technical Writer at UPMC Health Plan, where responsibilities involved updating user manuals and creating a style guide. At Askesis Development Group, Kelly was the sole technical writer for a managed care electronic health record, producing comprehensive documentation and enhancing website SEO. Additionally, Kelly has a background in journalism, having worked as a design/content editor at The Dallas Morning News and a staff writer at The Salt Lake Tribune. Kelly holds a B.A. in English writing from the University of Pittsburgh.