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Katherine Bagdahn has a wide range of experience in the IT support and customer service industry. Katherine has worked as an IT Support specialist at LESCHACO, a Mail Sorter at Deutsche Post, an Application Analyst at GRUNDFOS, and a Support Engineer at an undisclosed company, providing assistance to end-users and collaborating with Microsoft O365 experts. Prior to that, Katherine was a Technical Support Representative at TELUS International Philippines and a Customer Service Representative at Sutherland Global Services and ICT Marketing Services. Additionally, Katherine has experience as a Shift Manager at The French Baker Inc. and holds a degree from the University of the Philippines Los Baños.