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Debbie Knott is a seasoned professional with extensive experience in systems administration and business analysis, currently serving as the Product Delivery Lead at Lemongrass since September 2022. Previously, Debbie held the position of Senior Business Analyst at Creditsafe, where responsibilities included developing the software development life cycle for the solutions team. At RAJA UK, Debbie was the Product Owner for various Microsoft Office 365 components and provided leadership in understanding business needs, analyzing legacy processes, and proposing solutions. Prior roles include Assistant Applications and Development Consultant at the University of Hertfordshire and a series of Lotus Notes administration positions at Sir Robert McAlpine, Atos, VNU Business Publications, Computacenter, ANIXTER INTERNATIONAL LIMITED, and JBA(UK) LTD, showcasing a strong background in supporting and managing email infrastructures across diverse environments.