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Monica B. is an experienced professional with a diverse background in claims processing, customer service, fitness instruction, and human resources. Currently serving as a Claims Specialist for the State of Washington since May 2020, Monica also holds the position of Reward Center Representative at Lucky Eagle Casino & Hotel since October 2019 and is a Fitness Instructor at South Sound YMCA. With a long tenure as a Representative for Legal Shield Advocate since June 2006, Monica has previously worked as a Human Resources Assistant at South Sound Staffing and completed an internship at Valley View Family Counseling. Administrative expertise was gained at Chipton Ross while supporting Boeing. Education includes a Master's degree in Human Resources Development from Webster University, a Bachelor's degree in Business Administration from Philander Smith University, and ongoing studies toward a Doctor of Arts in Law at Khan Academy.